Importance of ITSM!
During your workdays, you probably interact with various hardware and software assets. it is necessary for businesses to make sure they are available to you. what makes this possible? yes, it is ITSM. it is a process that includes designing, implementing, managing, and delivering IT Services. Many people don't aware that their company actually practices ITSM. but likely more chances it does. moreover, even a small business has appointed IT Guy. it means they are implementing some form of IT Service Management. a survey result among 491 firms indicates that among them 90% of them implement some form of ITSM. before going further deep into ITSM . first, we need to understand what IT Services are Your company must have various types of technology such as laptop, router, printer and much more. obviously, you also have to get various apps installed on the laptops. you need to reset your passwords at the regular interval. these services are usually provided by IT Teams or IT Managers. Th