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Showing posts from October, 2021

ServiceNow Discovery - CMDB

Discovery finds computers, servers, printers, a variety of IP-enabled devices, and the applications that run on them. it can update the CI's in your CMDB with the data it collects.  Discovery is a module inside ServiceNow that helps in exploring a given network and identifies the interdependencies between the infrastructure components. Individual infrastructure component is referred to as configuration item or CI. Horizontal discovery and Top-down Discovery: There are two types of discovery: Horizontal Discovery:  Horizontal discovery is a technique that Discovery uses to filter your organization, discover computers and devices, and then populate the CMDB with the CIs it finds. Horizontal discovery creates direct relationships between CIs, such as runs on the relationship between an application CI and the actual computer CI that it runs on. Horizontal discovery is not aware of business services and does not make connections between CIs dependent on the business administration they

ServiceNow CMDB Discovery

The CMDB is the ServiceNow database that stores information about all technical services. Within the CMDB , the support information for each service offering is stored in a Configuration Item (CI) specific to that service. It enables IT, teams, to better manage their infrastructure especially in the areas of business service impact analysis, asset management, and compliance. Shield your association's framework from unsafe dangers, by building and using the legitimate portrayal of resources and administrations in CMDB, which thus assists with checking the foundation for guaranteed respectability, security, and proceeded with overhauled activities. How QBrainX helps businesses/ customers to utilize its CMDB solutions: With CMDB it promotes Transparency, Visibility, and Better Management of IT Assets With the help of CMDB Qbrainx ensures it supports Accurate Risk Assessment for New Changes and Deployments. Centralize Data from a Myriad of Sources. Qbrainx ensures CMDB Supports Effecti

An introduction to Software Asset Management!

This Blog provides an overview of Software Asset Management Professional for ServiceNow.   Software Asset Management Professional provides visibility and control of software licenses throughout their lifecycle. With SAM Pro, it’s important to know: What software do you own Are you buying what you need? And are you using what you have?  SAM Pro helps us answer these questions so that software assets can be efficiently managed throughout their lifecycle. Dashboards show you important information to help you manage your software licenses and processes such as true-up costs, software spend, and more.  The Software Asset Analytics dashboard allows you to view true-up costs publishers and products that are out of compliance and potential savings if removal candidates are reclaimed. Clicking on True-Up Costs allows you to drill down to publishers and products that are out of compliance.  We can also access these from the License Workbench which allows you to view the compliance status on vari

An Introduction to Hardware Asset Management

This blog provides an overview of using hardware asset management with ServiceNow to manage your hardware assets The hardware asset management or ham provides prescriptive and automated features to increase your asset data accuracy throughout the asset lifecycle with ham, it's important to know what assets do you own where are they located, and finally, are you using what you have so you can maximize your investment in these assets. HAM on the now platform can help you answer these questions by providing visibility into your hardware assets throughout their lifecycle with ham, you can know and control your assets to enable better decisions and optimize your asset investments to deliver better i.t services mitigate risk and increase the visibility of it assets enforce asset policies and regulatory requirements and reduce asset costs and automate asset lifecycle processes to minimize wasted resources and eliminate repetitive tasks First, you need to know what hardware you have that&

An Overview of CMDB and how it functions

  Configuration Management Data Bases is commonly called CMDB. It is a piece of the ITSM framework that fills in as an information distribution center for data about IT conditions and the parts used to give IT administrations. the CMDB contains a summary of assets, associations, and the center of present-day IT exercises, permitting the organization to oversee information and IT parts in a solitary area.  The CMDB is a basic resource for chiefs who expect data to advance the expense, quality, and execution of the affiliation's IT administrations. CMDB assists with administration the executive's exercises like occurrence the board, issue the executives, and change the board. How does the CMDB work? There are arrangements of data and connections stored in a CMDB (a database). As part of the IT service management (ITSM) platform or capability set, the CMDB includes tools for populating the CMDB with data and tools for using the CMDB’s data. the information incorporates, change t